Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

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Creating Criteria Groups

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

Criteria Groups gives you the ability to link similar pieces of criteria together. When the Assessor sets criteria and selects one that has been grouped, the system will prompt the Assessor to select other pieces of similar criteria.

To create a criteria group, please follow the steps below. 

  1. Click Quality icon. 
  2. Select Criteria Groups icon. 
  3. Choose a standard form the drop down list. 
  4.  Select the Create a new Criteria Group for this Standard button. 
  5. Enter a name for your Criteria Group. 
  6. Select all of the similar criteria 
  7. Click Save.

Please note

At the moment, criteria groups can’t be referenced across multiple qualifications. 



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