Reduced Support Availability: 18th July 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 18th July  2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Promoting Written Questions

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

Written Question Banks created by an Assessor can be made accessible to all other Assessors on the centre by promoting them.

To promote written questions, follow the steps below:

  1. Click Quality on the left hand side navigation bar
  2. Click  Written Questions
  3. Search for the bank of questions using the Select Owner filter
  4. Click title of the written questions
  5. Click Take Ownership 
  6. Click OK

The bank of questions will now appear in your list of Centre question banks and can be used by any assessor.


Please note that the terminology used in this article may be different depending on your Centre.

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