Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

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Declarations

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

Declarations are the text that is displayed when signing assessments and unit summaries. It is possible to create new versions of the declarations, so that the old declaration is no longer displayed when viewing new assessments or unit summaries.

To create a new version of a declaration, follow the steps below:

  1. Click Quality 
  2. Click Declarations
  3. Find the declaration that you would like to update
  4. Click New Version
  5. Add new declaration text
  6. Click Save

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