Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

Create a Class

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

Classes in OneFile are used to group Learners together, for reporting and searching purposes. You can do this based on the sector, qualification subject, intake date or whatever suits your needs.

To create a Class, please follow the steps below:

  1. Click Quality in the Navigation menu

  2. Click Classes
  3. Click Create new class
  4. Type the name of the class
  5. Change the Start Date of the class
  6. Select a Framework Template if you'd like this to be automatically selected when creating a learner, when this class is selected
  7. Choose if you would like the IV/IQA to sign off the Portfolio
  8. Choose if you would like to send a completion task to the learner
    1. If enabled, you will need to enter a Completion message (A personalised message for the Learner will be generated upon Portfolio completion)
  9. Tick the Assessment Methods you want to be available for learners in this class
  10. Click Save

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.