Overview
This feature allows Training Providers to permanently delete a user from Enrol. When a user is deleted, their associated Keychain account is also removed. Users cannot delete their own account.
User Roles
This feature can be used by:
- Training Provider
Steps
How to Delete a User
- Click Users on the left-hand navigation bar.
- Locate the user you wish to delete.
- Click the Delete icon.
- Click Delete again to confirm.
The user has now been permanently deleted.
User Deletion
- Deleting a user will also remove their Keychain account.
- Users cannot delete their own account and must be deleted by a Training Provider.
Tips & Notes
- Ensure you have selected the correct user before confirming deletion, as this action cannot be reversed.
Terminology
The terminology used in this article may differ depending on your Centre.
Need Help?
If you encounter any issues or have questions, please contact Onefile Support or your internal support team.