Delete Employer (Enrol)

Jade Pimblott

Modified on: Wed, 1 Apr, 2026 at 9:27 AM

Overview

This feature allows Training Providers to remove an employer from the system. Important: Employers can only be deleted if they have no learners assigned.

User Roles

This feature can be used by the following user role:

Training Provider

Steps to Delete an Employer

Click Employers from the left-hand navigation bar.
Locate the employer you want to delete.
Click the Delete icon.
Confirm by clicking Delete.

Result: The employer is removed from the system.

Employer Deletion Rules

Employers with assigned learners cannot be deleted.
When deleting an employer:
- The Key Contact will be removed.
- The employer’s account will be deleted from the Keychain.

Troubleshooting

Issue	Solution
Delete option not available	Check if the employer has learners assigned. All learners must be removed first.
Employer still visible after deletion	Refresh the page or clear any active filters.

Terminology

The terminology used in this article may be different depending on your Centre’s configuration.

Delete Learner (Enrol)

Need Help?

If you need assistance, please contact Onefile Support or your internal support team.