Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Can I move learners from one centre to another?

When learners move from one centre to another, or even to a different training provider, the learner's portfolio will need to be manually transferred so that their progress and other important data is copied to their new account. 

Our Premium Services are more than happy to do this on your behalf. If you're interested, please contact your Success Manager.

If you'd like to do this yourself, follow the steps below:

Steps for the original centre

  1. Download the learners portfolio and then provide the new training provider with the downloaded ZIP file - Download Portfolio
  2. You would then need to take screenshots of the below and provide these to the new training provider, if required:
  • Gap Analysis
  • Progress record

  Top tip

Right click anywhere on the page, click print, change the print destination to Print as PDF to record the whole page

Steps for the new training provider

  1. Create the learner a new account and assign all the same learning aims and units as the previous centre - Setting Learning Aims and Units
  2. Add in any weightings, start and end dates and assign any users to the learner who need access (Employer, IQA. EQA etc)
  3. Create an APL assessment and select any criteria previously covered by looking at the screenshotted gap analysis - Create an Assessment
  4. Attach the downloaded portfolio as the evidence
  5. Attach the rest of the screenshots into the portfolio evidence folder (the camera icon) on the learners portfolio home page
  6. Create timesheet entries based off the screenshotted timesheet entries from the previous centre - How do I add a Timesheet Entry?

  Top tip

We advise accumulating all the off-the-job entries into one new entry and then on-the-job entries as one entry

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