RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Can I move learners from one centre to another?

When learners move from one centre to another, or even to a different training provider, the learner's portfolio will need to be manually transferred so that their progress and other important data is copied to their new account. 

Our Premium Services are more than happy to do this on your behalf. If you're interested, please contact your Success Manager.

If you'd like to do this yourself, follow the steps below:

Steps for the original centre

  1. Download the learners portfolio and then provide the new training provider with the downloaded ZIP file - Download Portfolio
  2. You would then need to take screenshots of the below and provide these to the new training provider, if required:
  • Gap Analysis
  • Progress record

  Top tip

Right click anywhere on the page, click print, change the print destination to Print as PDF to record the whole page

Steps for the new training provider

  1. Create the learner a new account and assign all the same learning aims and units as the previous centre - Setting Learning Aims and Units
  2. Add in any weightings, start and end dates and assign any users to the learner who need access (Employer, IQA. EQA etc)
  3. Create an APL assessment and select any criteria previously covered by looking at the screenshotted gap analysis - Create an Assessment
  4. Attach the downloaded portfolio as the evidence
  5. Attach the rest of the screenshots into the portfolio evidence folder (the camera icon) on the learners portfolio home page
  6. Create timesheet entries based off the screenshotted timesheet entries from the previous centre - How do I add a Timesheet Entry?

  Top tip

We advise accumulating all the off-the-job entries into one new entry and then on-the-job entries as one entry

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