Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
Our newest mobile app update is now available, grab your free download now!
Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.27
Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.27
On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.
Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.
Release notes can be found here.
Help centre
An Expert Witness is used to record the details and the qualifications as to what makes them an expert in a specific area.
For example an assessor can assess a learner on using Excel but may not be an expert in this function. The assessor would then gather all evidence but will require a witness testimony as supporting evidence from an expert user of Excel. This could also be used for specific machinery, software, etc.
Guidance on assigning an Expert Witness to an assessment can be found here.