Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


[Eportfolio] Error when clicking email button on the account page

We are currently aware of an issue affecting some users who receive an error message when clicking the 'email' button on the account page. At the current moment there’s no workaround.
Our Technology team are working to resolve this as soon as possible. Follow this post to receive updates on this issue being resolved.

To receive updates on this issue, please click here and Follow.

 

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Create an Assessment as an Employer

Thomas Bradshaw
Modified on: Fri, 24 Sep, 2021 at 2:13 PM

  User Roles

This feature can be used by the following user roles:

  • Employer

  Centre Setting

Interactive Employer Account (Employers): 

  • Allow this group
  • Allow this group to start assessments

To start an assessment follow the below steps: 

  1. Navigate to the learner's portfolio 
  2. Click Assessments 
  3. Click Create Assessment 
  4. Select Primary Method
  5. Select how the evidence to be recorded 
  6. Click Start 

Terminology

Please note that the terminology used in this article may be different depending on your Centre.


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