Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

Submit a ticket Log in

Assigning an Expert Witness to an Assessment

Overview

An Expert Witness can be selected during an assessment to capture testimony from someone with specialist knowledge or experience. Before this option becomes available, a Centre Manager must enable the Expert Witness setting within the relevant Assessment Method.

User Roles

This feature can be used by the following user roles:

  • Assessor
  • Trainee Assessor
  • Learner

Centre Setting

To enable this feature, ensure the following Centre Setting is switched on:

  • Use witnesses/expert witnesses

How Centre Managers Enable Expert Witnesses

Before an Expert Witness can be selected, a Centre Manager must configure the Assessment Method:

  1. Click Quality.
  2. Click Assessment Methods.
  3. Click Edit next to the Assessment Method.
  4. Tick Expert/Witness.
  5. Click Save.

How to Assign an Expert Witness to an Assessment

  1. Create a New Assessment.
  2. Select the Primary Method.
  3. Click Start.
  4. Select the Expert Witness from the dropdown list.

Guidance on what Expert Witnesses are and how they are used can be found .

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.