Software Update: Wednesday 9th October 2024 7am to 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


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Registering your Keychain/Keychain registration expired

When an account is created for the first time for a new user on any of OneFile's products an email is sent to the user to register their keychain. 

The link to register your keychain will expire after 72 hours. 

If the link has expired, you'll need to request a password reset to completed your registration and login.

Information on how to reset your password can be found here.

If your account isn't showing on your keychain, please email [email protected]

You can also download the attached document for further guidance.

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