Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

How do I log into the Practice area to check a qualification?

The Practice Area is the place we ask you to check your qualifications/ learning aims before you use them on the Live server.

If you know your login details to the Practice area:

  1. Go to our Login page
  2. Enter your Username and Password
  3. Click the Login Area drop-down list
  4. Select Eportfolio (Practice)
  5. Click Login

If you don't know your login details, use our Forgot Password facility.

If you need to check a qualification but don't think you have an account on the Practice area, or you don't receive your login details when resetting your password, please reply to the email we sent about this request. 

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