Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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How do I approve a qualification I have requested?

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Managers
  • Assessor with permissions
  • Internal Verifiers with permissions

  Permissions

Can manage learner accounts

  Centre Setting

Deny assessors access to setting learners details(including learning aims)

The most accurate way to check a qualification is to:

  1. Log into Practice centre
  2. Assign qualification to a learner
  3. Use the Unit Selection tab to:
    1. Check all the units are available
    2. Check the units are displayed in the expected structure (e.g mandatory and optional groups, minimum and maxiumum credits per group)
    3. Check the units have the correct credit values and levels
  4. Use the Gap Analysis of the learner to check the content/criteria of the units

Terminology

Please note that the terminology used in this article may be different depending on your Centre.


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