RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

How do I add a new qualification to my centre?

Centre Managers can request new qualifications whilst logged into OneFile. To do this, follow the steps below:

  1. Log into your Centre Manager account
  2. Click Centre in the navigation menu
  3. Click Learning Aims
  4. Click Request

You will now be taken to our qualification request portal, where you can request Regulated Qualifications, Apprenticeship Standards, Functional Skills or Bespoke Qualifications.

Once the portal has loaded:

  1. Click Request for the type of learning aim you would like to request
  2. Search using the code or title of the aim
  3. Attach the documentation
  4. Enter any specific requirements you have regarding the way you would like this built
  5. Click Add to Basket

Missing Qualifications?

If you're unable to find a regulated qualification or an apprenticeship standard, please submit a "Bespoke" request, leaving the title and/or code of the learning aim you require.

You can add as many requests into your basket as you want. When you're ready to check out:

  1. Click the Basket icon in the top corner of the page
  2. Click Checkout
  3. Enter your Email Address
  4. Click Place Order

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