Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

How do I add a new qualification to my centre?

Centre Managers can request new qualifications whilst logged into OneFile. To do this, follow the steps below:

  1. Log into your Centre Manager account
  2. Click Centre in the navigation menu
  3. Click Learning Aims
  4. Click Request

You will now be taken to our qualification request portal, where you can request Regulated Qualifications, Apprenticeship Standards, Functional Skills or Bespoke Qualifications.

Once the portal has loaded:

  1. Click Request for the type of learning aim you would like to request
  2. Search using the code or title of the aim
  3. Attach the documentation
  4. Enter any specific requirements you have regarding the way you would like this built
  5. Click Add to Basket

Missing Qualifications?

If you're unable to find a regulated qualification or an apprenticeship standard, please submit a "Bespoke" request, leaving the title and/or code of the learning aim you require.

You can add as many requests into your basket as you want. When you're ready to check out:

  1. Click the Basket icon in the top corner of the page
  2. Click Checkout
  3. Enter your Email Address
  4. Click Place Order

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.