Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

When will a qualification I've approved go Live?

Once we receive confirmation that you've checked a qualification on the Practice area, a member of the team will process your approval.

If it's a brand new qualification we've built, it will be uploaded to the Live Server between 5pm and 9am Monday to Friday.

If the qualification already exists on the live server, we'll get round to it as soon as possible, often within 4 working hours.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.