Upcoming Software Update: Enrol and RPL

On Thursday, 4th June 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Scheduled Maintenance Notice - Thursday, 4 June 2026

Scheduled maintenance will be carried out on Onefile this evening.
When: 21:00 - 21:30

During this time, Onefile will be temporarily unavailable.

What you need to do:
Please make sure you log out before 21:00, as any unsaved work may be lost. You’ll be able to log back in as soon as the maintenance is complete.

Thank you for your understanding. 

If you have any questions or require further information, please contact our Support team.

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Accessing and Managing Learner Learning Journals

Overview

Tutors and Assessors can support learner development by accessing, reviewing, and contributing to their Learning Journals in Onefile Eportfolio. This includes providing feedback, creating entries, and approving or rejecting submitted journal activity.

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Trainee Assessor
  • Assessor

Steps

Accessing the Learning Journal

  1. Go to the learner’s Portfolio.
  2. Click Learning Journal to view their entries.

Providing Feedback on an Existing Entry

  1. Open the journal entry that requires feedback.
  2. Click the Feedback tab.
  3. Type your comments into the Add feedback text box.
  4. Click Add feedback.

➕ Creating a Journal Entry

  1. Click Give some feedback to support their learning.
  2. Complete the following fields:
    • Title
    • Category
    • Date
    • Time
    • Duration
  3. Add comments in the Type your reflection here box.
  4. (Optional) Click Criteria to link any relevant criteria.
  5. Click Link Activity and select the appropriate activity.
  6. Click Create to save the entry.

✅ Approving or Rejecting a Journal Entry

  1. Open the journal entry requiring approval.
  2. Click the Feedback tab.
  3. Add your comments into the Add feedback text box.
  4. Click Approve or Reject Journal to complete the action.

Tips & Notes

  • Rejected entries return to the learner for editing and resubmission.
  • Criteria linking helps align journal entries with relevant learning aims/standards.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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