Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

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How to view when a Form was completed by each assigned user

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To view when a form was completed by each assign user please follow the below:

  1. Click Review Forms on left navigation bar
  2. Locate the form in question
  3. Under Date Complete you will see the Status and dates when the form was completed by each user required


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