Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on our products on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

How to review and sign a form

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To review and sign a form, follow the steps below

  1. Click Review forms on left hand navigation menu
  2. Locate form
  3.  Click Review and approve 
  4. Click Approve learner 
  5. Select you confirm the information is correct
  6. Click Mark as complete

The form status will now show as complete.

Learner and Employer forms

If your form requires Learner and Employer completion, the form will be sent to the Employer after you've reviewed the learner submission and will then return to the Training Provider to be reviewed again after Employer signature. 

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