Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

How to review and sign a form

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To review and sign a form, follow the steps below

  1. Click Review forms on left hand navigation menu
  2. Locate form
  3.  Click Review and approve 
  4. Click Approve learner 
  5. Select you confirm the information is correct
  6. Click Mark as complete

The form status will now show as complete.

Learner and Employer forms

If your form requires Learner and Employer completion, the form will be sent to the Employer after you've reviewed the learner submission and will then return to the Training Provider to be reviewed again after Employer signature. 

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