Software Update: Wednesday 26th January 2022 - 07:00-07:30

On Wednesday morning, we're updating OneFile to release some new changes and improvements.

To find out more, our release notes are available 

Please ensure you have saved any work and have logged out prior to 7:00am to avoid any potential loss of data.

Help centre

Submit a ticket Log in

Correcting a reported issue

  User Roles

This feature can be used by the following user roles:

  • Learner
  • Employer

To correct a reported issue, follow the below steps:

  1. Edit the highlighted field/s
  2. Click Confirm details
  3. Click Review form
  4. Click Submit Form
  5. Tick to confirm that the amendments you have made are correct
  6. Click Submit


Before submitting the form, you can edit your details by clicking onto the edit button instead of submit

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