Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Known Issue: Slow Page Loading and Occasional Errors

We’re aware that some pages are currently taking longer than expected to load, and a few users may be experiencing occasional errors.
Our development team is actively investigating the cause and working to resolve this as quickly as possible. .

Click here and hit follow to receive updates.

Submit a ticket Log in

How to report on an issue in the Form

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To report an issue on the form, follow the steps below:

  1. Click Review forms on left hand navigation menu
  2. Click Review and approve on the form in question
  3. Click Report incorrect details
  4. Select Continue
  5. Click Report an Issue on the section that you wish to report
  6. Add your comments
  7. Click Submit
  8. Click Return to learner

  Tip

You can edit your comments before sending the form back to the learner by clicking onto the edit button or if you wish to remove your comments, you can do so by clicking delete.


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