Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

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How to Access your Enrol Account and Complete a Form

Jade Pimblott
Modified on: Fri, 9 Jun, 2023 at 10:43 AM

  User Roles

This feature can be used by the following user roles:

  • Learner
  • Employer

Please see the steps below to access your Enrol account and complete a form:

  1. Click Complete Form 
  2. Fill out form fields 
  3. Click Review Form 
  4. Click Edit to amend details (optional) 
  5. Click Submit Form 
  6. Select submit form
  7. Click Submit

The form will now be submitted and awaiting approval. 

Click Home to return to your ongoing forms.

Magic Link

If you're using a magic link, you don't need to log into your account. 

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