Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Data modules used within Enrol Onboarding

Overview

The Enrol Onboarding Module can include steps and forms that are built using data from other Onefile applications and optional integrated systems. This ensures that learners complete all required onboarding activities using accurate, centralised information.

Modules

1. Enrol

Forms used during the onboarding journey are created and managed within the Enrol Module. These forms allow administrators to capture essential learner information such as:

  • Personal details
  • Declarations
  • Compliance requirements

These form steps can be added to the onboarding workflow to ensure key information is collected before the learner progresses.

2. RPL (Optional)

Where required, the Recognition of Prior Learning (RPL) module can be included as part of the onboarding process. This may involve:

  • Additional RPL‑related forms
  • Evidence upload steps
  • Review or approval stages

Organisations can configure how RPL fits into their onboarding structure depending on internal requirements. The default calculator is now automatically applied when an RPL application is finalised. If no default is configured, the calculator field remains blank.

3. Third‑Party Integrations (Optional)

Some Centres may incorporate additional learning or diagnostic systems into the onboarding workflow. Supported integrations include:

  • BKSB
  • Cognassist
  • LRS (Learning Records Service)
  • Century

These integrations allow learners to complete initial assessments or diagnostic tasks as part of the onboarding journey where required.

Tips & Notes

  • Only modules purchased and enabled for your Centre will be available for onboarding configuration.
  • Admin users control which modules appear within the onboarding workflow.
  • Integrations may require setup or activation before they can be included.

Terminology

Please note the terminology used in this article may differ depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support team.

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