Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Access Enrol Onboarding as a learner

Overview

Learners access their Enrol Onboarding portal using a secure magic link sent by their training provider. The link takes learners directly to their personalised onboarding steps so they can begin completing required actions.

Steps

How to Access the Learner Portal

  1. Open the magic link sent to you by your training provider.
  2. Your Learner Portal will open automatically.
  3. Review your list of onboarding steps.
  4. Click Start Onboarding or select the first step to begin.

✔️ Tip: Magic links are time‑limited and should not be shared. If your link expires, ask your training provider to send a new one.

Tips & Notes

  • You must complete steps in the order shown.
  • Progress is saved automatically as you complete each step.
  • If a step does not unlock, ensure previous steps are marked as completed.

Terminology

Please note that the terminology used in this article may vary depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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