Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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Inviting Employers and Adding Line Managers

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Client Owner
  • Tutor

Both Client Owners and Tutors can invite Employers to your RPL centre and assign Line Managers to them.

How to Invite an Employer

To invite an employer:

  1. Go to My Organisation in the navigation menu.
  2. Click Manage Employers.
  3. Select Add employer.
  4. Enter the Employer’s name or select an unlinked Eportfolio placement.
  5. Select if the Employer pays levy.
  6. Click Add Employer to complete the process.

How to Add a Line Manager to an Employer

  1. Click Add line manager under the relevant employer.
  2. Fill in the first name, last name, and email address of the line manager.
  3. Click Add Line Manager to save.

The user will automatically be emailed a link to create a password for their new Keychain, or confirmation that the account has been linked to an existing Keychain.

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