Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in
  1. Home
  2. Guides and Support
  3. RPL
  4. User Management

Archive Team members

Jade Pimblott
Modified on: Wed, 1 Mar, 2023 at 2:23 PM

  User Roles

This feature can be used by the following user roles:

  • Client Owner

To archive a User follow the below steps:

  1. Click Manager your team
  2. Hover over the applicant and click the ellipsis menu
  3. Click Archive
  4. Confirm Archive

The user will now display within the Archived section.

To unarchive user:

  1. Click Manager your team
  2. Click Archived tab
  3. Hover over applicant and click the ellipsis menu
  4. Click Unarchive
  5. Confirm Unarchive

The User will now display in the Active section

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Other Guides