Software Update: Wednesday 9th October 2024 7am to 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


Help centre

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Unable to update an applicant

If you're unable to update an applicant and the E-Portolio centre is greyed out, follow the steps below.

All the Tutors need to be assigned to an Eportfolio centre and then you'll be able to update the applicants.

To assign a tutor to a Eportfolio centre, please follow the steps below:

  1. Log in to your account
  2. Click Manage your team
  3. Click the context menu (3 dots) on the right hand side of the tutors name
  4. Click Edit
  5. Click on E-Portfolio Centre
  6. Click the centre
  7. Click Update team member

Each Tutor will need to be assigned to a centre. Once this has been done you'll be able to update the applicants.


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