Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Unable to update an applicant

If you're unable to update an applicant and the E-Portolio centre is greyed out, follow the steps below.

All the Tutors need to be assigned to an Eportfolio centre and then you'll be able to update the applicants.

To assign a tutor to a Eportfolio centre, please follow the steps below:

  1. Log in to your account
  2. Click Manage your team
  3. Click the context menu (3 dots) on the right hand side of the tutors name
  4. Click Edit
  5. Click on E-Portfolio Centre
  6. Click the centre
  7. Click Update team member

Each Tutor will need to be assigned to a centre. Once this has been done you'll be able to update the applicants.


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