Software Update: Wednesday 9th October 2024 7am to 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


Help centre

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Lock Team member

  User Roles

This feature can be used by the following user roles:

  • Client Owner

To archive a User follow the below steps:

  1. Click Manager your team
  2. Hover over the user and click the ellipsis menu
  3. Click Lock
  4. Add reason for lock
  5. Select tutor to reassign applicants to
  6. Click Lock

The user will now display within the Locked section.

To unlock user:

  1. Click Manager your team
  2. Click Locked tab
  3. Hover over user and click the ellipsis menu
  4. Click Unlock
  5. Confirm Unlock

The User will now display in the Active section

Users are not able to lock themselves.

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