Reduced Support Availability – 19th January 2026

Just a quick heads-up! On 19th January 2026, our support and qualifications team will be attending a  Training and Development Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday 21st January 2026, we’ll be rolling out a series of enhancements and fixes to Eportfolio.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Upcoming System Update: Enrol and RPL

On 16th January 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Downtime: There will be no product downtime.

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  3. Eportfolio Reports
  4. OneFile Data Exports

Configuring the OneFile PowerBI Dashboard

Adam Fogo
Modified on: Wed, 21 May, 2025 at 11:22 AM

Once you have purcahsed the Data Export (database tables) add on, and the pre-built PowerBI Dashboard, a member of the team will send you a pbit file (PowerBI Template file).

Important

Please ensure you have Power BI Desktop installed on your machine, before following the steps below.

To load the PowerBI dashboard from the file, follow the steps below:

  1. Open the OneFile_DataExport_Dashboard_Vx.x.pbit file in Power Bi Desktop
  2. You will be prompted to enter the "DataExport_Server" and "DataExport_Database" details
    • *These details will be provided to you a couple of working days upon purchase of the Data Export (database tables)
  3. Select the option to authenticate via Database
  4. Enter the Username and Password*
  5. Click Connect

Once authenticated, PowerBI will load the data from the Data Export database tables and your dashboard will be automatically populated. 

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