Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

Configuring the OneFile PowerBI Dashboard

Once you have purcahsed the Data Export (database tables) add on, and the pre-built PowerBI Dashboard, a member of the team will send you a pbit file (PowerBI Template file).

Important

Please ensure you have Power BI Desktop installed on your machine, before following the steps below.

To load the PowerBI dashboard from the file, follow the steps below:

  1. Open the OneFile_DataExport_Dashboard_Vx.x.pbit file in Power Bi Desktop
  2. You will be prompted to enter the "DataExport_Server" and "DataExport_Database" details
    • *These details will be provided to you a couple of working days upon purchase of the Data Export (database tables)
  3. Select the option to authenticate via Database
  4. Enter the Username and Password*
  5. Click Connect

Once authenticated, PowerBI will load the data from the Data Export database tables and your dashboard will be automatically populated. 

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