Eportfolio Mobile App Update - Version 1.0.13

Our newest mobile app update is now available, Grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday, 9th November 2024 7am - 11am

We will be migrating and upgrading our primary database server on Saturday, 9th November 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 9th November. 


Help centre

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How to connect to the Data Exports (csv files)

To access the Data Exports (csv files), you'll need to connect using an FTP client (for example, FileZilla). Your username and password will be read out to you over the phone by a member of the support team.

When connecting to the data exports, please connect with the following details:

  • Protocol: FTP - File Transfer Protocol
  • Host name: ftp-01.onefile.co.uk
  • Port: 990
  • Encryption: Require explicit FTP over TLS

  • Username: Confirmed over the phone
  • Password: Confirmed over the phone

Please note, the Username and Password are Case sensitive

The FTPS server will serve from port 990 ("explicit FTP over TLS").

The FTP uses passive transfer mode. 

You must contact your IT team to make sure they open the following ports to our server (51.140.164.76):

  • 990 (for connection)
  • 21000-21100 (for data transfer)


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