Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Add an Employer

  User Roles

This feature can be used by the following user roles:

  • Client Owner
  • Tutor

Client Owners and Tutors can invite Employers to your organisation. To invite an employer follow the steps below:

  1. Click Organisation Settings in the navigation menu
  2. Click Manage employers
  3. Click Add an employer
  4. Add the Employers name and whether they pay the apprenticeship levy
  5. Click Add Employer

To add a line manager to the employer, follow the steps below:

  1. Click Add first line manager
  2. Add the first name, last name, and email address
  3. Click Add line manager

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