Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

Submit a ticket Log in
  1. Home
  2. Guides and Support
  3. Accessing OneFile
  4. Keychains

Switching between Keychain accounts

Gareth Dutton
Modified on: Wed, 9 Oct, 2024 at 11:41 AM

You can switch between accounts that are associated with your keychain without having to return to the keychain page, by following the steps below:

  1. Click your name in the top right hand corner of the page
  2. Click Switch Account
  3. Select Product
  4. Select Account

Account not appearing?

If you have an account for one of OneFile Products which isn't appearing on Switch Account, this means the account isn't linked to the keychain or the account is unprotected.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Other Guides