Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


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How to switch to another Product or Account without logging out

Gareth Dutton
Modified on: Thu, 25 Jan, 2024 at 8:35 AM

You can switch between accounts that are associated with your keychain without having to return to the keychain page, by following the steps below:

  1. Click your name in the top right hand corner
  2. Click Switch Accounts  
  3. Select Product
  4. Select Account

Account not appearing?

If you have an account for one of OneFile Products which isn't appearing on Switch Account, this means the account isn't linked to the keychain or the account is unprotected.

What is a keychain?

How do I create a keychain?

How do I add an account to my keychain?



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