Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

Submit a ticket Log in

How to view previous System Announcements

  User Roles

This feature can be used by the following user roles:

  • All users 

To view previous service announcements, follow the below steps: 

  1. Scroll to Other Options on your homepage 
  2. Click Read System Announcements
  3. Click Display all previous announcements  

Please note that only service announcements that have not yet expired will be visible. 


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