Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


Help centre

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How to update Learner's ULN/NINO

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Internal Quality Assurer with permission
  • Trainee Internal Quality Assurer with permission
  • Assessor with permission
  • Trainee Assessor with permission

  Permissions

Manage learner accounts

Centre Manager/User Manager Assessor/Internal Verifier 
  1. Click Users in the left hand navigation menu
  2. Click Learners
  3. Search learner
  4. Click Episode
  5. Add ULN/NINO
  6. Click Save

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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