Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Selecting IQA Assessment Actions

  User Roles

This feature can be used by the following user roles:

  • Internal Quality Assurer

To select IQA assessment actions, please follow the steps below:

  1. Open the Assessment you want to sample
  2. Tick the criteria you've sampled
  3. Enter Feedback
  4. Scroll to the "Assessment Decision" section
  5. Select your Assessment decision
  6. Tick the relevant Assessment Actions
  7. Sign Assessment 
  8. Click Save & Quit

Next to each IQA action, you will be able to see a count of how many times the action has already been selected for the current Assessor.

If you would like to report on IV Assessment Actions, please visit the the IQA Assessment Actions Report which is located under the Internal Verifier reports

Assessment actions

If you can't see the assessment action you are looking for,contact your Centre Manager who will be able to create this for you



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