Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

Sampling an Assessment

  User Roles

This feature can be used by the following user roles:

  • Internal Quality Assurer 

To sample an assessment, please follow the steps below:

  1. Navigate learner portfolio
  2. Scroll down to Assessments
  3. Click Title or Reference of assessment
  4. Scroll to Criteria
  5. Tick sampled criteria
  6. Scroll to Internal Verifier
  7. Select Accept or Reject 
  8. Scroll to Declaration & Signatures and sign the assessment before saving

IQA Ready Assessments

Assessments which are ready to be sampled can be accessed through the IV-ready Assessments report located on the IQA's homepage.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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