Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Enabling and creating IQA Assessments Actions

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

  Centre Setting

Show IQA assessment actions 

To enable this feature, follow steps below:

  1. Click Centre in the navigation menu
  2. Click Settings
  3. Scroll to Assessment section 
  4. Tick Show IQA assessment actions
  5. Click Save

To create new IQA assessment actions, follow the steps below: 

  1. Click Quality in the navigation menu
  2. Click IV Assessment Actions
  3. Click Create a new IV Action
  4. Enter an abbreviation code & description of the action
  5. Click Save

Reports

Once the IQA assessment actions are in use, Centre Managers can report on which actions have been selected for your assessment using the IQA Assessment Actions report.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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