Eportfolio Mobile App Update - Android

Our newest mobile app update is now available, grab your free download now!

Playstore Store: OneFile Eportfolio App on the App Playstore

Android: Version 2.0.4


Eportfolio Software update: Wednesday, 25 February 2026 7am - 7:30am

Wednesday, 25 February 2026, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Submit a ticket Log in

Why can't I create a new signable copy of ILP?

Overview

It is not possible to create a new signable copy of a learner’s ILP while a previous version remains unsigned by any of the required signatories. The system prevents this to ensure there is always a single, accurate, and valid copy being signed at any one time.

You can quickly check the signing status of an ILP by viewing the ILP Copies page for an individual learner, or by using Centre‑wide ILP reports.

Permissions

Who Can Use This Feature?

The ILP status can be checked by users with access to the learner’s ILP or reporting pages, including:

  • Centre Managers
  • Assessors
  • Other roles with ILP access permissions

Steps

How to Check ILP Signing Status for an Individual Learner

  1. Open the learner’s portfolio.
  2. Click ILP.
  3. View the list of ILP copies and check the Status column.

How Centre Managers Can Check ILP Status for All Learners

Centre Managers can use the following reports:

  • ILP Copies (Pending) — shows all ILPs awaiting signatures.
  • ILP — provides an overview of ILP activity and status across the Centre.

Tips & Notes

  • A new signable ILP cannot be created until all required signatures have been completed or the ILP is cancelled.
  • If an ILP is stuck in “Awaiting signature”, check which user still needs to sign.
  • If needed, the ILP copy can be cancelled so that a new signable version can be created.

How Do I Create a Signable Copy of a Learner’s ILP?

  1. Open the learner’s portfolio.
  2. Click ILP.
  3. Click Create ILP Copy or New Signable Copy (depending on your Centre’s settings).
  4. Review the ILP content and make any required updates.
  5. Click Create to generate the new signable version.

If the option to create a signable copy is not available, check that there are no previous unsigned versions still awaiting signatures.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support team.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.