Reduced Support Availability – 19th January 2026

Just a quick heads-up! On 19th January 2026, our support and qualifications team will be attending a  Training and Development Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday 21st January 2026, we’ll be rolling out a series of enhancements and fixes to Eportfolio.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Upcoming System Update: Enrol and RPL

On 16th January 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Downtime: There will be no product downtime.

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  1. Home
  2. Guides and Support
  3. Eportfolio Forms & ILP
  4. ILPs

Create a signable copy of a learner's ILP

Tracy Capewell
Modified on: Thu, 20 Aug, 2020 at 9:17 AM

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor

To create a signable copy, follow the steps below:

  1. Open the learner portfolio
  2. Click the Progress tab within the Information and Options section
  3. Click ILP 
  4. Scroll down the page (Current Version)
  5. Click Create Signable Copy

Completed ILP's with all required signatures will be displayed within the  Previous Signed Versions section and will remain in the learners portfolio. 

If a problem is found with the information on the ILP before it is completed, it will need to be resubmitted back to the person who created the signable copy. Clicking the Reject button will send the ILP copy back to the previous user.

Updating ILP Information

The ILP is a container of information and data. If you would like to change any data before creating a  signable copy, do this on the relevant page in OneFile, not on the ILP page. Changes made since the last signed ILP version will be highlighted in the Highlight colour option set on your Profile Appearance page.

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