Eportfolio Mobile App Update - Android

Our newest mobile app update is now available, grab your free download now!

Playstore Store: OneFile Eportfolio App on the App Playstore

Android: Version 2.0.4


Known Issue: Unable to Download Learner Portfolios

We’re currently aware of an issue where some learner portfolio downloads are taking significantly longer than expected.
Our team is investigating the cause, and work is ongoing.

At this time, there is no workaround available.

We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.

Submit a ticket Log in

Verifying Your Email Address in OneFile

Step-by-Step Guide

When you add a new email address to your OneFile profile, a verification email will be sent to you from:

verification@onefile.co.uk

The email will contain a link. Once clicked, your email address will be verified—as long as the link hasn’t expired. 


If the Link Has Expired

If the verification link has expired, follow these steps to resend the email:

  1. Click your name in the top-right corner of OneFile.
  2. Select Profile.
  3. Click Email Preferences.
  4. Click Resend Email.

The Resend Email option will also appear automatically each time you log in, until your email address is either verified or removed.

 


How to Know If You're Verified

If you see a check mark icon in the Verified column of your Email Preferences, your email address has been successfully verified.

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