When a new account is created for any of Onefile’s products, the user will receive an email invitation to register their Keychain.
ℹ️Important Notes
The registration link in the email will expire after 7 days.
❌ Link Expired?
If your registration link has expired, you’ll need to request a password reset to complete your registration and log in.
Click here for instructions on how to reset your password
Can’t See Your Account?
If your account isn’t appearing in your Keychain after registration:
- Please contact a Centre Manager at your Training Organisation for assistance.
Additional Support
You can also download the attached document for step-by-step guidance on registering your Keychain and troubleshooting common issues.