Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Add an account to a Keychain

Once logged into the Keychain, follow the steps below to add an account:

1. Click or hover on your name in the top right corner

2. Click Account Settings

3. Click Add Account

4. Enter the individual account Username (for example AEXAMPLE2) - your username is usually your first initial and surname with a sequence of number(s)

5. Enter or copy and paste your Password

6. Click Add account

 

You can repeat these steps for all of your accounts as long as you know the username and password. If you can't remember the username and password for one of your accounts, reset your password.



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