Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: RPL

On Thursday 4th Novemeber 2025, we’ll be rolling out a series of enhancements to RPL Funding Calculator.

Full details of the changes can be found in the Release Notes

Downtime: There will be no product downtime.

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Machine Learning Models

  User Roles

This feature can be used by the following user roles:

  • Admin

Centre's can choose which Machine Learning Model is used based on the metric group by deciding if OTJ should be calculated or not.

To Include OTJ, this can be enabled by using the toggle:

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As default, this will be set as excluding OTJ.

Please follow the below steps to enable or disable OTJ as required:

  1. Click Metrics
  2. Click the title of the Metric Group
  3. Click Manage metric group

Here you'll be able to enable or disable OTJ within the certain group.

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