Overview
Users can be archived or deleted in Onefile Engage to help maintain accurate and up‑to‑date user lists. Archiving removes the user from active visibility, while deletion permanently removes their account.
User Roles
This feature can be used by the following user role:
- Admin
Steps
How to Archive or Delete a User
- Click Users on the left-hand navigation bar.
- Locate the user you wish to archive or delete.
- Click the kebab menu (three dots) next to their name.
- Select Archive or Delete.
Tips & Notes
- Archive hides the user from active lists but keeps their account available for reporting.
- Deleted users cannot be restored — ensure deletion is appropriate before confirming.
Terminology
Please note that the terminology used in this article may differ depending on your Centre.
Need Help?
If you encounter any issues or have questions, please contact Onefile Support or your internal support team.