Delete a Engage Learner

Overview

Learners can be deleted from Onefile Engage when their account is no longer required. Deleting a learner permanently removes their account.

User Roles

This feature can be used by:

• Admin

Steps

How to Delete a Learner

1. Click Learners in the navigation menu.
2. Search for the learner you wish to delete.
3. Click the three dots (kebab menu) next to the learner’s name.
4. Select Delete.

Information

• If a learner is archived in Eportfolio, they will automatically be archived in Engage.
• If a learner is placed on a Break in Learning (BIL), they will automatically be archived in Engage.
• If a learner is deleted in Eportfolio, they will also be deleted in Engage.

Tips & Notes

• Deleting a learner is permanent and cannot be undone.
• Learners with signed assessments cannot be deleted.
• Always check whether you should archive instead of delete for audit or compliance reasons.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support team.