Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

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Edit a Engage metric

Overview

Metrics can be customised to reflect how your Centre calculates learner risk and performance. Admin users can update bandings, weighting, maximum values and risk values to tailor metric behaviour within Onefile Engage.

User Roles

This feature can be used by:

  • Admin

Steps

How to Edit a Metric

  1. Click Metrics on the left-hand navigation bar.
  2. Click on the title of the metric you would like to edit.
  3. Click Edit metric.
  4. Update the bandings as required.
  5. Select the weighting you want the banding to have.
  6. Adjust the max value and risk value as needed.
  7. Click Save.

Tips & Notes

  • Changes apply immediately across all dashboards and reports.
  • Ensure metric updates align with your Centre’s quality or compliance requirements.
  • Only Admin users can edit metric configurations.

Terminology

Please note that the terminology used in this article may vary depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support team.

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