Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

Submit a ticket Log in

Disable a Engage Metric

Overview

Metrics in Onefile Engage can be disabled when they are no longer required as part of your risk calculation or reporting workflow. Disabling a metric removes it from active use while keeping it available for future reactivation if needed.

User Roles

This feature can be used by:

  • Admin

Steps

How to Disable a Metric

  1. Click Metrics from the left-hand navigation bar.
  2. Locate the relevant Metric Group.
  3. Find the Metric you want to disable.
  4. Click the three dots (⁝) next to the metric.
  5. Select Disable Metric.

Tips & Notes

  • Disabling a metric removes it from active risk scoring calculations.
  • You can re-enable a metric at any time by returning to the same menu.
  • Only Admin users can enable or disable metrics.
  • Learning Aims linked to the Metric Group will no longer use that metric once disabled.

Terminology

Please note the terminology used in this article may differ depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.