Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: RPL

On Thursday 4th Novemeber 2025, we’ll be rolling out a series of enhancements to RPL Funding Calculator.

Full details of the changes can be found in the Release Notes

Downtime: There will be no product downtime.

Submit a ticket Log in

Remove an account from a Keychain

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

If a users account needs to be removed from a Keychain, follow the steps below.

  1. Click Users on the left navigation bar
  2. Search for the user
  3. Click Account
  4. Click Unlink Account

Note

We advise only removing an account from a keychain if the account is linked to the incorrect email address IE spelling mistake or the account no longer requires access.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.