Software Update: Thursday 30th January 2025

On Thursday, we're updating OneFile Enrol, RPL and Engage, to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Creating an Enquiry Form

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To create an Enquiry Form:

  1. Click Form templates in the navigation menu
  2. Click New form template
  3. Select Learner Enquiry

Notes:

When creating a new form using the Learner Enquiry Workflow, the Following 3 fields will automatically be added to the form:

  • First Name
  • Surname
  • Email Address

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