Eportfolio Software Update: Tuesday 19th May 2026 7am to 7:30am

Tuesday, 19th May 2026, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

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  4. Password Reset

How to reset my password

Jade Pimblott
Modified on: Tue, 19 Nov, 2024 at 9:05 AM

To reset your password, follow the steps below:

  1. Go to the Password Reset page
  2. Enter the email address linked to your account(s)
  3. Click Continue
  4. Open the email in your inbox from Passwordreminder@onefile.co.uk
  5. Click on Click here to reset your password
  6. Enter  new password
  7. Enter the new password again
  8. Click Change Password

You'll now be able to log in using your new login details.

Not received the email?

Check your junk/spam inbox or contact your Centre Manager to confirm the email address linked to your account.

Please make sure you are logging into https://login.onefile.co.uk/login and not https://loginbeta.onefile.co.uk/login

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