Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

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Completing reviews using a Magic Link

Overview

Employers can complete a learner review using a Magic Link sent to them by the training provider. This allows them to securely access and sign the review without needing a Onefile login.

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Employer

How to Complete a Review Using a Magic Link

  1. Click the link provided in the email.
  2. Click Send code to email.
  3. Enter the verification code you receive.
  4. Click Access review.

You will now have access to complete the review.

Signing the Review

Anonymous users can sign the review on behalf of the Employer by clicking Sign on Employer's behalf.

They will be prompted to:

  • Enter their details
  • Sign the declaration
  • Save the review

The details of the person who signed will appear in the declarations box next to the Employer section, along with the date and time of the signature.

Terminology

Terminology used in this article may vary depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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